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Future you makes technology do the impossible.

Information Security Manager

  • Full Time
  • Mahwah, New Jersey
  • Travel: No
  • Facility: RAMAPO RIDGE I.S. CENTER
  • Job ID: 182712
  • Zip Code: 07430

Future
You
snapshot

  • Diverse experiences as part of a global team
  • Work with the latest technology
  • Massive scale of projects
  • Unlimited opportunities to grow

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Future you has the resources to innovate

With our commitment to making a significant investment in technology initiatives each year, the scale of technology at UPS allows Future You to dream big and realize bigger.

Orion

Today, ORION can solve an individual route in seconds and is constantly running in the background evaluating routes before drivers can even leave the facility. This level of route evaluation conducted through the ORION program requires extensive hardware and architectural provisions. Running on a bank of servers in Mahwah, New Jersey, ORION is constantly evaluating the best way for a route to run based on real-time information. While most of America is sleeping, ORION is solving tens of thousands of route optimizations per minute.

Artificial Intelligence

UPS has launched a beta version of a chatbot, an artificial intelligence-enabled platform that mimics human conversation to help users easily find UPS’ locations, get shipping rates and track packages. Elements of artificial intelligence are becoming a bigger part of various UPS technologies. For example, our new virtual assistant on UPS.com uses natural language understanding to help customers track packages. The assistant becomes skilled at its tasks as more people ask it questions.

Drone Delivery

Our focus is on real-world applications that benefit our customers. Drones offer a great solution to deliver to hard-to-reach locations in urgent situations where other modes of transportation are not readily available. Innovation through automation and robotics has long been a focus for the world’s largest package delivery company. In fact, UPS has been testing drones in warehouses to check high storage racks to confirm stock or available space. We’re also exploring the use of drones to deliver humanitarian aid in hard-to-reach parts of the world.

UPS Access points

UPS Access Point locations are convenient places—such as The UPS Store®, neighborhood grocery stores, or other local businesses— that offer easy package drop-off and pickup. Our technology links Access Points into our network with information entered through UPS Mobile, My Choice and ORION software used by our drivers.

With over 8,100 UPS Access Point locations in the U.S., UPS now offers approximately 67 percent of consumers an alternative to home delivery within 3 miles of their residence. Our network of interconnected apps gives our customer maximum visibility and control over where and when they receive their packages.

UPS My Choice

UPS My Choice Members and Premium Members, receive delivery alerts for all eligible home deliveries. For those times when customers won't be home to greet their UPS driver, they can reschedule, redirect, or have their packages delivered The UPS Store® or to a UPS Access Point location.

Our technology allows for changes made on deliveries to be quick and convenient. Nearly 24 million U.S. consumers already use My Choice to plan their deliveries.

UPS Mobile

The UPS Mobile app allows users to track, ship, get a quote, or find a location. It is a one-stop app for any information a customer might need on their delivery. With a simple yet robust interface and My Choice integration, it serves as a convenient way to get the information they need, whenever or wherever they may need it. UPS Mobile is has been developed for both iOS and Android platforms.

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FUTURE YOU HAS EVERYTHING YOU NEED TO SUCCEED

From cloud technology to network planning tools, telematics to encryption, we’re empowering our IT team with the latest tools to serve customers and drive our organization forward.

Play Video: Cloud technology helps UPS go the extra mile

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THERE’S NO STOPPING FUTURE YOU

No matter where you start at UPS, you’ll be encouraged to learn new skills and follow your interests. Find out more about how Future You can grow through in-house training, our online learning center, or education assistance for accredited degree programs.

Learn More about UPS training

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STUDENTS & GRADS

We offer summer internships to students in a wide variety of degree programs. Discover mentoring and learning opportunities that will put your career on the right track. And Future You can even extend your summer internship into a year-round co-op experience or a full-time role. Find out more about our opportunities for students and recent grads.

Learn More about opportunities for Students and Graduates

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LOCATIONS

Learn more about our locations to see where Future You can make tech breakthroughs.

Learn More about UPS locations

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Future You gets more

  • Competitive pay

  • Medical, dental, vision, and more

  • Teleworking opportunities

  • Career growth & mobility

Benefits disclaimer

Benefits Disclaimer

The benefits and compensation information provided on this website are for informational purposes only. Not every product or service is available or applicable to every employee and the availability of a product or service is subject to change. UPS reserves the right to alter or delete the information provided as required by UPS’ business needs.

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Information Security Manager

  • Full Time
  • Mahwah, New Jersey
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Information Security Manager

We’re the obstacle overcomers, the problem get-arounders. From figuring it out to getting it done… our innovative culture demands “yes and how!” We are UPS.  We are the United Problem Solvers.

About Information Security at UPS Technology:
Our top-notch Information Security team quickly finds and responds to real time threats. These critical-thinkers have a hunger to keep ahead of new exploits and security trends. As a part of UPS InfoSec, you’ll continue to uphold our reputation for integrity in this growing and ever-changing field.

About this role:

The Information Security Manager, Network Security, provides guidance, leads, and performs a broad range of complex technical and professional work activities to identify, investigate, analyze, and remediate information security events. The position monitors Information Technology (I.T.) security controls and services to protect enterprise and information assets. This position collaborates with colleagues and stakeholders to develop secure business solutions while providing training for colleagues, oversees work, allocates resources, and maintains knowledge on emerging technologies.  This position analyzes security event and incident information for patterns and trends and develops new rules and methods of detection and prevention. He/She gathers and assembles threat intelligence information and correlates it to UPS security events and developing recommendations for changes in information security posture. 

THe Information Security Manager manages the day-to-day operation of the Information Security Network Security function.  He/she is responsible for:

  • responding to and assessing security events and conducts analysis
  • Managing network security infrastructure systems availability, service, and support
  • Collaborating with vendors to resolve issues and identify root cause, developing process changes and creating infrastructure strategies to meet business requirements
  • Assessing infrastructure environment risks and reviewing changes to ensure adherence to change management disciplines
  • Holdings team members responsible for meeting established performance levels to achieve individual and group goals
  • Coaching team members and providing on-going feedback and support to improve performance
  • Mentoring colleagues and providing guidance to teams to resolve security and business issues

Off-hour work is often required for this role.

Minimum Qualifications:

  • Experience successfully managing/leading an IT function
  • Very strong technical, analytical, management and troubleshooting skills with a primary focus on networking skills including firewall, VPN and network threat mitigation technologies
  • Strong planning, organization and communication skills as well as customer service skills
  • Experience with securing network systems
  • Ability to analyze a problem/project quickly and accurately
  • Ability to maintain confidentiality is required
  • Highly organized and excellent project management skills, attention to detail and ability to meet and exceed tight deadlines
  • Very strong knowledge of network protocols, TCP/IP fundamentals, Linux and Windows operating systems, network, system and data analysis techniques

Preferred Qualifications:

  • Bachelor's degree or equivalent
  • Prior network security experience a plus
  • Information Security certification a plus

Pre-Requisites:

  • Must possess very strong network technology skills
  • Must have 2+ years’ experience managing or leading an IT technical function

This position offers an exceptional opportunity to work for a Fortune 50 industry leader. If you are selected, you will join our dynamic technology team in making a difference to our business and customers. Do you think you have what it takes? Prove it! At UPS, ambition knows no time zone.


UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law
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