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Future you makes technology do the impossible.

Senior Applications Developer

  • Lutherville-Timonium, Maryland
  • Facility: Timonium
  • Job ID: 227125
  • Zip Code: 21093
  • Street Address: 2311 YORK ROAD


  • Diverse experiences as part of a global team
  • Work with the latest technology
  • Massive scale of projects
  • Unlimited opportunities to grow

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Future you has the resources to innovate

With our commitment to making a significant investment in technology initiatives each year, the scale of technology at UPS allows Future You to dream big and realize bigger.


Today, ORION can solve an individual route in seconds and is constantly running in the background evaluating routes before drivers can even leave the facility. This level of route evaluation conducted through the ORION program requires extensive hardware and architectural provisions. Running on a bank of servers in Mahwah, New Jersey, ORION is constantly evaluating the best way for a route to run based on real-time information. While most of America is sleeping, ORION is solving tens of thousands of route optimizations per minute.

Artificial Intelligence

UPS has launched a beta version of a chatbot, an artificial intelligence-enabled platform that mimics human conversation to help users easily find UPS’ locations, get shipping rates and track packages. Elements of artificial intelligence are becoming a bigger part of various UPS technologies. For example, our new virtual assistant on uses natural language understanding to help customers track packages. The assistant becomes skilled at its tasks as more people ask it questions.

Drone Delivery

Our focus is on real-world applications that benefit our customers. Drones offer a great solution to deliver to hard-to-reach locations in urgent situations where other modes of transportation are not readily available. Innovation through automation and robotics has long been a focus for the world’s largest package delivery company. In fact, UPS has been testing drones in warehouses to check high storage racks to confirm stock or available space. We’re also exploring the use of drones to deliver humanitarian aid in hard-to-reach parts of the world.

UPS Access points

UPS Access Point locations are convenient places—such as The UPS Store®, neighborhood grocery stores, or other local businesses— that offer easy package drop-off and pickup. Our technology links Access Points into our network with information entered through UPS Mobile, My Choice and ORION software used by our drivers.

With over 8,100 UPS Access Point locations in the U.S., UPS now offers approximately 67 percent of consumers an alternative to home delivery within 3 miles of their residence. Our network of interconnected apps gives our customer maximum visibility and control over where and when they receive their packages.

UPS My Choice

UPS My Choice Members and Premium Members, receive delivery alerts for all eligible home deliveries. For those times when customers won't be home to greet their UPS driver, they can reschedule, redirect, or have their packages delivered The UPS Store® or to a UPS Access Point location.

Our technology allows for changes made on deliveries to be quick and convenient. Nearly 24 million U.S. consumers already use My Choice to plan their deliveries.

UPS Mobile

The UPS Mobile app allows users to track, ship, get a quote, or find a location. It is a one-stop app for any information a customer might need on their delivery. With a simple yet robust interface and My Choice integration, it serves as a convenient way to get the information they need, whenever or wherever they may need it. UPS Mobile is has been developed for both iOS and Android platforms.

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From cloud technology to network planning tools, telematics to encryption, we’re empowering our IT team with the latest tools to serve customers and drive our organization forward.

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No matter where you start at UPS, you’ll be encouraged to learn new skills and follow your interests. Find out more about how Future You can grow through in-house training, our online learning center, or education assistance for accredited degree programs.

Learn More about UPS training

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We offer summer internships to students in a wide variety of degree programs. Discover mentoring and learning opportunities that will put your career on the right track. And Future You can even extend your summer internship into a year-round co-op experience or a full-time role. Find out more about our opportunities for students and recent grads.

Learn More about opportunities for Students and Graduates

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Learn more about our locations to see where Future You can make tech breakthroughs.

Learn More about UPS locations

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See how UPSers are doing more–including innovating in the skies to deliver lifesaving medicines.

Future You gets more

  • Competitive pay

  • Medical, dental, vision, and more

  • Teleworking opportunities

  • Career growth & mobility

Benefits Disclaimer

The benefits and compensation information provided on this website are for informational purposes only. Not every product or service is available or applicable to every employee and the availability of a product or service is subject to change. UPS reserves the right to alter or delete the information provided as required by UPS’ business needs.

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Senior Applications Developer

  • Lutherville-Timonium, Maryland
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The Operation Research (OR) group within UPS creates software and algorithms that model and refine business processes within the company. The cross-functional team of developers and research analysts strives to identify new technologies and approaches to improve the efficiency, reliability, and profitability of the UPS transportation and delivery network. The group achieves its goals through technical expertise paired with strong collaboration and creative problem solving skills.

The Senior OR Analytics Developer (Senior Applications Developer) works as a member of the OR team to build both applications and components to support our goals of implementing optimized solutions to impact UPS business goals. Developers within OR participate in the full SDLC, requiring the abilities to: analyze, design, code, test, and prototype proof-of-concept programs ranging in all levels of complexity. He/She has the opportunity to work in .NET, developing Windows Forms / Windows Presentation Foundation (WPF) applications using C# in a Windows environment and building back-end components for local servers and the cloud. The Senior OR Analytics Developer may confer with other business groups to gather requirements, understand required data sources, and other items needed for a successful outcome.

The OR group welcomes versatile software developers with initiative and interest in tackling business problems to apply and join the team. This is a great opportunity to work on a variety of projects that directly impact the future competitiveness of UPS!

Responsibilities and Duties

  • Performs full systems life cycle management activities (e.g., analyses, requirements, design, coding, testing, implementation, etc.) to model UPS business situations resulting in the development of applications and algorithms
  • Collaborates with analysts, users and planning groups
  • Applies application development and optimization techniques to business problems (i.e., gathering of requirements, researching technical methods, and creating prototypes, and gathering of data)
  • Provides subject-matter expertise, development, maintenance, and support for both applications and business needs
  • Designs, prototypes and develops moderate to high complex optimization tools and heuristics
  • Integrates optimization models into client based applications
  • Performs maintenance and supports existing optimization applications
  • Supports emerging technologies and products

Knowledge and Skills

  • Bachelor's Degree (or internationally comparable degree)
  • 5+ years' programming experience
  • Intermediate C# skills
  • Excellent OO Analysis and Design skills
  • Experience with SQL and Relational Database Analysis and Design
  • Excellent communication skills
  • Bachelor's Degree in Computer Science - Preferred
  • Master’s Degree in Computer Science - Preferred
  • Advanced C# skills - Preferred
  • Proficiency with TFS - Preferred
  • Experience with algorithms and data analytics - Preferred
  • Experience in mapping software components - Preferred
  • Experience with Desktop Application development (WPF) - Preferred
  • Experience with Microservices/REST - Preferred

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law
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