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Warehouse Solutions Engineer - Various Locations

Primary Location 2240 OUTERLOOP BUILDING 5 , LOUISVILLE, KY - United States, 40219 Job ID 321135
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Job Summary

UPS is seeking a dynamic New Business Engineer to design/develop warehousing and distribution solutions to meet customer needs. The incumbent analyzes complex customer order characteristics, work processes, storage requirements, equipment needs, labor requirements and product characteristics. This position provides pricing to customers and collaborates to define project needs. This role uses the Global Cost Model (GCM) to identify total costs (e.g., direct, indirect, etc.), ensures maximum revenue generation, and provides support to new business implementations. This position collaborates cross-functionally (e.g., Business Development, Operations, etc.) to provide cost-effective Supply Chain Solutions (SCS) pricing models for securing new business and increasing profitable revenue and interfaces with customers to evaluate their needs/propose solutions. The New Business Engineer develops business proposals, responds to Requests For Proposals (RFPs), and contributes to and writes technical documents


  • Synthesizes customer data and solutions needs
  • Generates and analyzes warehousing and distribution pricing models
  • Participates in internal and external solutions reviews
  • Writes technical documents and responses
  • Leads team process improvement initiatives
  • Works with the project managers to identify customer business requirements


  • Understands ways to identify/measure current customer and business needs; uses business needs to define the project’s requirements
  • Demonstrates a basic understanding of a business problem; recommends a solution to solve the business problem
  • Identifies problems/issues with current physical assets; modifies or adjusts existing physical asset designs and recommends physical asset specifications; demonstrates a working knowledge of physical asset design
  • Demonstrates a general knowledge of techniques for soliciting and gathering information
  • Understands in detail about supply chain concepts and makes recommendations for changes to solve supply chain problems
  • Demonstrates a general understanding and use of grammatical rules; expresses ideas clearly and concisely; explains the relationship of effective writing to business objectives
  • Identifies routine work methods/processes/flows to analyze; describes in general terms, process capability studies; describes the basic steps in analysis of data related to people, technology, or information 
  • Bachelor's Degree (or internationally comparable degree) in Industrial Engineering, Logistics, Business Administration or related field
  • Experience using Microsoft products (Access & Excel)
  • Understands Warehouse Management System (WMS) design and functionality

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law
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