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Solutions Engineer II

Louisville Outerloop Bldg 5 LOUISVILLE, KY - United States Facility Louisville Outerloop Bldg 5 Job ID 180317 Zip Code 40219
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UPS is seeking a dynamic Solutions Engineer II to design and develop warehousing and distribution solutions to meet customer needs. He/She analyzes complex customer order characteristics, work processes, storage requirements, equipment needs, labor requirements and product characteristics. The Solutions Engineer II provides pricing to customers and collaborates to define project needs. He/She uses the Logistics Engineering Analysis Package (LEAP) system to identify total costs (e.g., direct, indirect, etc.), ensures maximum revenue generation, and provides support to new business implementations. The Solutions Engineer II collaborates cross-functionally (e.g., Business Development, Operations, etc.) to provide cost-effective Supply Chain Solutions (SCS) pricing models for securing new business and increasing profitable revenue. He/She interfaces with customers to evaluate their needs and propose solutions. This position develops business proposals, responds to requests for proposals (RFPs), and contributes to and writes technical documents.

Responsibilities and Duties

  • Synthesizes customer data and solutions needs
  • Generates and analyzes warehousing and distribution pricing models
  • Participates in internal and external solutions reviews
  • Writes technical documents and responses
  • Leads team process improvement initiatives
  • Works with the project managers to identify customer business requirements

Knowledge and Skills

  • Demonstrates a general understanding of ways to identify and measure current customer and business needs; uses business needs to define the project’s requirements
  • Demonstrates a basic understanding of a business problem; recommends a solution to solve the business problem
  • Demonstrates a working knowledge of physical asset design; identifies problems or issues with current physical assets; modifies or adjusts existing physical asset designs; recommends physical asset specifications
  • Demonstrates a general knowledge of techniques for soliciting and gathering information
  • Demonstrates a detailed understanding of supply chain concepts; makes recommendations for changes to solve supply chain problems
  • Demonstrates a general understanding and use of grammatical rules; expresses ideas clearly and concisely; explains the relationship of effective writing to business objectives
  • Identifies routine work methods/processes/flows to analyze; describes in general terms, process capability studies; describes the basic steps in analysis of data related to people, technology, or information 
  • Must have experience in IE or supply chain solution design and development
  • Bachelor's Degree (or internationally comparable degree) in Industrial Engineering, Logistics, Business Administration or related field - Preferred
  • Experience using Microsoft products (Access & Excel) or equivalent software - Preferred
  • Understanding of Warehouse Management System (WMS) design and functionality - Preferred

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law
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