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  • Diverse experiences as part of a global team
  • Work with the latest technology
  • Massive scale of projects
  • Unlimited opportunities to grow

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The Resources To Innovate

With our commitment to making a significant investment in technology initiatives each year, the scale of technology at UPS allows you to dream big and realize bigger.


Today, ORION can solve an individual route in seconds and is constantly running in the background evaluating routes before drivers can even leave the facility. This level of route evaluation conducted through the ORION program requires extensive hardware and architectural provisions. Running on a bank of servers in Mahwah, New Jersey, ORION is constantly evaluating the best way for a route to run based on real-time information. While most of America is sleeping, ORION is solving tens of thousands of route optimizations per minute.

Artificial Intelligence

UPS has launched a beta version of a chatbot, an artificial intelligence-enabled platform that mimics human conversation to help users easily find UPS’ locations, get shipping rates and track packages. Elements of artificial intelligence are becoming a bigger part of various UPS technologies. For example, our new virtual assistant on uses natural language understanding to help customers track packages. The assistant becomes skilled at its tasks as more people ask it questions.

Drone Delivery

Our focus is on real-world applications that benefit our customers. Drones offer a great solution to deliver to hard-to-reach locations in urgent situations where other modes of transportation are not readily available. Innovation through automation and robotics has long been a focus for the world’s largest package delivery company. In fact, UPS has been testing drones in warehouses to check high storage racks to confirm stock or available space. We’re also exploring the use of drones to deliver humanitarian aid in hard-to-reach parts of the world.

UPS Access points

UPS Access Point locations are convenient places—such as The UPS Store®, neighborhood grocery stores, or other local businesses— that offer easy package drop-off and pickup. Our technology links Access Points into our network with information entered through UPS Mobile, My Choice and ORION software used by our drivers.

With over 8,100 UPS Access Point locations in the U.S., UPS now offers approximately 67 percent of consumers an alternative to home delivery within 3 miles of their residence. Our network of interconnected apps gives our customer maximum visibility and control over where and when they receive their packages.

UPS My Choice

UPS My Choice Members and Premium Members, receive delivery alerts for all eligible home deliveries. For those times when customers won't be home to greet their UPS driver, they can reschedule, redirect, or have their packages delivered The UPS Store® or to a UPS Access Point location.

Our technology allows for changes made on deliveries to be quick and convenient. Nearly 24 million U.S. consumers already use My Choice to plan their deliveries.

UPS Mobile

The UPS Mobile app allows users to track, ship, get a quote, or find a location. It is a one-stop app for any information a customer might need on their delivery. With a simple yet robust interface and My Choice integration, it serves as a convenient way to get the information they need, whenever or wherever they may need it. UPS Mobile is has been developed for both iOS and Android platforms.

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From cloud technology to network planning tools, telematics to encryption, we’re empowering our IT team with the latest tools to serve customers and drive our organization forward.

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No matter where you start at UPS, you’ll be encouraged to learn new skills and follow your interests. Find out more about how you can grow through in-house training, our online learning center, or education assistance for accredited degree programs.

Learn More about UPS training

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We offer summer internships to students in a wide variety of degree programs. Discover mentoring and learning opportunities that will put your career on the right track. And you can even extend your summer internship into a year-round co-op experience or a full-time role. Find out more about our opportunities for students and recent grads.

Learn More about opportunities for Students and Graduates

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Learn more about our locations to see where you can make tech breakthroughs.

Learn More about UPS locations

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See how UPSers are doing more–including innovating in the skies to deliver lifesaving medicines.

Get More From Your Benefits

  • Competitive pay

  • Medical, dental, vision, and more

  • Teleworking opportunities

  • Career growth & mobility

Benefits Disclaimer

The benefits and compensation information provided on this website are for informational purposes only. Not every product or service is available or applicable to every employee and the availability of a product or service is subject to change. UPS reserves the right to alter or delete the information provided as required by UPS’ business needs.

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Senior Systems Programming Analyst

  • Louisville, Kentucky
Apply Now

Special Assignment ATG Systems Development Engineer

We’re the obstacle overcomers. The problem get-arounders. From figuring it out to getting it done… our innovative culture demands “yes and how!” We are UPS. We are the United Problem Solvers. Our ATG Systems Engineers design and deploy infrastructure to the highest standards. They are highly determined individuals who serve as subject matter experts, supporting automation tools and solutions to increase organizational efficiency. As an Advanced Technology Systems Development Engineer, your skills will be put to the test working with large-scale project solutions, helping to lead innovation at UPS.

The ATG Systems Development Engineer performs strategic planning, diagnoses risk and system issues, and takes corrective actions to ensure continuity of operations. This position performs disaster recovery tests and is responsible for compliance to UPS’ information security model. He/She identifies and implements technologies and processes to improve the reliability, efficiency, and availability of the systems environment. This position is responsible for duties of high risk, severe impact, high complexity, and/or large scope. The ATG Systems Development Engineer works within the software development team to provide the tools and knowledge required for further development.

Among the immediate needs are the design and development of system software and tools to enable a data acquisition solution for visibility. This effort requires the ability to develop and test system software, working with vendor technical staff. In addition, the individual will design and develop rapid prototype applications and develop system software utilities. Candidate will need to design and implement embedded OS configurations (Android, Linux, Windows) across multiple target devices and appliances. Excellent communication skills and vendor integration experience needs to be coupled with the requisite technical skills.

The ATG Systems Development Engineer is responsible for efforts at multiple UPS buildings for the Smart Package/Smart Facility program. The individual will apply rapid prototype principles to prove feasibility for proof of technology and proof of concept solutions.  Use cases include pickup and delivery, outbound scanning, primary, secondary, pickoff, preload, driver selection, SPA, mobile SPA, asset tracking and building visibility.

In support of these efforts, the candidate performs within the software development team – embedded/device work, vendor controller interfaces, unit testing, integration and system performance optimization, interface specification development; develops, executes and reports on test plans;

In addition, the ability to integrate and develop test automation solutions in the areas of industrial automation, robotics, drones and autonomous vehicles will be needed as the team looks to leverage these technologies. He/She must apply technical breadth in areas including mobile/industrial devices; mobile operating systems; wireless technologies including but not limited to cellular, Wi-Fi, Bluetooth, NFC, LoRa, and RFID communications; signal processing; IoT devices; printing; scanning.

Responsibilities and Duties

  • Performs research, evaluates, designs, develops, and tests solutions in support of UPS operations through the entire life cycle
  • Performs efforts on third-party infrastructures, applications, and appliances
  • Performs strategic planning, diagnoses risk and system issues, and takes corrective actions to ensure continuity of operations
  • Performs disaster recovery tests and is responsible for compliance to UPS’ information security model
  • Designs and develops rapid prototype applications and develops system software utilities

Knowledge and Skills

  • Advanced knowledge and experience in all aspects of Software Development Lifecycle
  • Technical expertise in the following:
    • C# .NET, Xamarin, Java, SQL
    • 802.11.X, BLE, LORA, RFID, Cellular, Infrared
    • Client Server Architecture, Visual Studio
    • Industrial Mobile Devices, Printers, Data Acquisition Devices, IOT Sensors
    • Control System Development and Integration
  • 5 years+ of UPS operations knowledge
  • Bachelor's or Master's Degree in Computer Science or equivalent - Preferred

This position offers an exceptional opportunity to work for a Fortune 50 industry leader. If you are selected, you will join our dynamic technology team in making a difference to our business and customers. Do you think you have what it takes? Prove it! At UPS, ambition knows no time zone.

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law
Apply Now

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