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PPM Project Supervisor

Louisville Outerloop Bldg 5 Primary Location: LOUISVILLE, KY - United States Facility Louisville Outerloop Bldg 5 Job ID 207765 Zip Code 40219
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The Package Process Management (PPM) Project Supervisor provides support and enhancements to existing and new systems to ensure projects are aligned with the corporate strategy. He/She gathers business requirements, documents existing and new processes and actively participates in design work sessions. The PPM Project Supervisor serves as liaison between stakeholders, software developers and end users.

The PPM Project Supervisor creates and develops functional design and conducts user acceptance test (UAT) for various systems. He/She works directly with initiative sponsors and software development teams to gather requirements, design, test, and deploy new systems and system enhancements. The PPM Project Supervisor creates and maintains documentation and training material on systems and processes and conducts training sessions for end users.

Responsibilities and Duties

  • Develops business cases to ensure projects are aligned with UPS's corporate strategy
  • Performs cost benefit analysis to ensure effective use of UPS resources and maximum return-on-investment
  • Works with stakeholders to ensure clarity on project scope and requirements
  • Works with development teams to accurately determine project cost and schedule
  • Conducts meetings with stakeholders to provide updates on projects  
  • Develops and executes test scripts to ensure applications meet business needs
  • Reports application defects to software development teams to ensure resolution prior to deployment
  • Maintains application documentation to ensure user guides are current and user-friendly
  • Develops training material on new/updated systems and trains management and end users

Knowledge and Skills

  • Critical thinker with ability to understand complex business problems
  • Understands the application of technology to solve business problems
  • Ability to learn new systems and keep up with existing systems as they evolve
  • Effective communicator, both written and verbal
  • Possesses strong analytical and quantitative skills
  • Proficient in commonly used business software such as Microsoft Excel, Access, Word and PowerPoint
  • Able to work flexible hours, including nights and weekends
  • Available to travel occasionally, domestically and internationally
  • Bachelor’s Degree (or internationally comparable degree) in an Engineering field, Computer Science or other technology-focused discipline - Preferred

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law
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