This site functions best with JavaScript. Please enable JavaScript in your browser to experience all that this site has to offer.

Skip to main content

Search Jobs

Future you counts on the biggest global challenges.

GBS Billing Inquiry Associate (Part-Time)

  • Full Time
  • Louisville, Kentucky
  • Travel: No
  • Job ID: 198541
  • Zip Code: 40218
Apply Now


  • Support operations in over 220 countries
  • Scope and stability of a fortune 100 organization
  • Promote-from-within culture
  • Diverse team of experts
  • Opportunities to grow

Back to Job Navigation (Snapshot)


In Finance & Accounting, Future You can go almost anywhere. Opportunities at UPS include:

Financial Accounting & Reporting

Includes our external reporting experts (SEC and foreign governments), as well as internal management accounting specialties for decision support.

Financial Planning & Analysis

Mine big data for critical decision drivers, evaluate results to identify paths for future improvements to growth and profitability.

F&A systems support

Combining knowledge of Finance & Accounting with technology capabilities to drive continuous improvement through our processes.

Tax Planning & Compliance

Inside an enormous global company, the tax planning opportunities are endless. These translate into meaningful cash savings that drive company value.


The investments team is constantly scanning the horizon to drive returns on our sizable investment portfolio. Our in-house subject matter experts employ a broad variety of investment disciplines.


Global treasury management is an exciting field engaging in real-time marketplaces around the world. Our cash management is critical to enabling our global growth.

Internal Audit

Within a vast transportation company, there are fundamental needs to safeguard the company’s assets and ensure UPS maintains its award-winning status as a leading company in business ethics. Simultaneously, our auditors have a unique perspective to identify process improvements that lead to increased shareowner value.

Mergers & Acquisitions

We never rest when it comes to targeting the right acquisitions to profitably grow our transportation network. M&A teams are based around the world to respond to customer needs.

Back to Job Navigation (Resources)

Future You Has What It Takes To Move The World

As a Finance professional, Future You is part of a global team that works on a scale you just can’t find anywhere else. Just consider this, we’ve delivered 3,240 packages since you started reading this section—think we know a thing or two about global opportunity?

  • $65 billion in revenues in 2017
  • 20 million+ deliveries every day to 10.5 million customers
  • 454 thousand global employees
  • 2.5 thousand+ operating facilities worldwide

Back to Job Navigation (Going Global)


Our professionals have helped us secure our position as the world’s most valuable logistics brand, time and time again. Get behind the numbers, and take Future You straight to the top with UPS.

Learn More Financial Professionals at UPS.

Back to Job Navigation (Expertise)

Future You gets more

  • Competitive pay

  • Medical, dental, vision, & more

  • Consistent scheduling

  • Career growth & mobility

Benefits disclaimer

Benefits Disclaimer

The benefits and compensation information provided on this website are for informational purposes only. Not every product or service is available or applicable to every employee and the availability of a product or service is subject to change. UPS reserves the right to alter or delete the information provided as required by UPS’ business needs.

Back to Job Navigation (Rewards)

GBS Billing Inquiry Associate (Part-Time)

  • Full Time
  • Louisville, Kentucky
Apply Now

UPS Global Business Services (GBS) is seeking a dynamic and detail-oriented Billing Inquiry Associate to assist our valued customers. Does this sound like your ideal opportunity? If so, we want to hear from you!

The Billing Inquiry Associate is responsible for assisting customers and researching and responding to inquiries concerning their bill. He/She also researches and processes adjustments.

Responsibilities and Duties

  • Communicates extensively via email/telephone with internal and external customers to resolve domestic and international issues
  • Initiates inquiries to customers regarding monies owed for international or domestic shipments
  • Performs account analysis and credit control activities
  • Maintains customer receivable accounts, as needed
  • Identifies, researches, and resolves any errors or customer disputes
  • Edits billing-related information, updates customer invoicing, and ensures proper support documentation is included
  • Creates and processes manual billing entries
  • Adds and maintains customer account information and requirements within various billing systems
  • Processes customer payments

Knowledge and Skills

  • Strong verbal and written communication skills
  • Effective and professional presentation skills with ability to respond to questions
  • Detail oriented with thorough understanding of applicable billing procedures
  • Proficiency in Microsoft Office Suite, specifically Excel and Outlook
  • Analytical with problem resolution skills
  • Ability to multi-task in a fast-paced environment
  • Prior customer service experience
  • Knowledge of world geography - Preferred
  • Bachelor’s Degree in Business related field - Preferred

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law
Apply Now

Back to Job Navigation (Responsibilities)

Jobs on the map

See where Future You will go.

Learn More

Get Job Alerts

Take another step toward Future You.

Please enable JavaScript in your browser to sign up for Email Alerts with UPS.