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Formal Rater - Tuesday-Saturday

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UPS Supply Chain Solutions is currently seeking a Customs Brokerage Rep to work 8:00 am - 4:30 pm Tuesday - Saturday.  The ideal candidate will have one year of customer service / general office/ data entry experience.   

The Customs Brokerage Rep responsibilities include but are not limited to the following:

Direct contact with importers to obtain essential information needed for customs clearance.  Run discrepancy and completed work reports at the end of the shift.  Secure pertinent details on importing commodities from U.S. Consignees via e-mail and fax communications.  Possess thorough knowledge of the U.S. Importing requirements and the ability to gain this information by using extensive resources.  Make mathematical calculations and ensure proper questions are posed to the consignee and/or shipper regarding origin functions values and the end of use of the goods being imported.  Advise importer of customs charges and additional UPS charges when applicable toward clearance of goods requiring special attention.  Establish contacts with frequent importers.  Prioritize work to meet port specific deadlines.  Document packages being held and proper holds lists.

The Candidate must be able to work additional hours and holidays.

This jobs description is intended to describe the general nature and level of work being performed by persons assigned to this classification.  It is not intended to be an exhaustive list of all job responsibilities, duties and skills for this position.

Minimum requirements:

  • A minimum of one year customer service, general office, or data entry experience.
  • High School diploma or equivalent certificate.
  • Proficiency in Microsoft Office.
  • Accurate and rapid data entry.
  • Strong attention to detail, and ability to multi task.
  • Excellent verbal and written communication skills.
  • Proven organizational skills.
  • The ability to project a professional image to the customer and to represent UPS in a positive manner.

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law
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