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Flight Training Program Development Supervisor

TRAINING CENTER Primary Location: LOUISVILLE, KY - United States Facility TRAINING CENTER Job ID 218507 Zip Code 40213
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Job Title:  Flight Training Program Dev Technology Supervisor

Department:  Flight Training Program Development

Days:  Monday - Friday                            Hours Per Week:  40

Hours:   8am to 4:30pm                     

Flex Time:  Yes, flex hours for business needs to include hub support

Rotating Shifts:  No

Travel:  Yes, occasional conferences/ training/ ANC FTF

Work Location:  Louisville Flight Training Center

Manager:  Jeff Whiteman                

Work Environment:  Standard office environment

Job Summary: 

The Flight Training Program Development Technology Supervisor is responsible for the effective application of technology in the design, development, deployment, and evaluation of UPS Airlines flight training. The supervisor uses data, objectives, ISD, best practices and adult learning principles to research, create, edit and evaluate learning solutions for classroom and online use in the UPS Airlines pilot training program. Responsible for training development of content for the assigned fleet.

Job Description:

  • Analyzes and applies needs assessments to identify needed skills and knowledge to ensure training meets end user needs.

  • Defines overall scope of training to prepare course maps (i.e., story boards).

  • Blends visual and audio-based software to develop well-designed training courses.

  • Uses self-study and continuous education to remain current with technology usage and develop a well-rounded knowledge of flight training subject areas (e.g., aircraft system reviews, Aircraft Operations and Flight Operations manuals, Federal Aviation Administration regulations, etc.).

Required Skills:  

  • FAA Commercial/ instrument rating or equivalent, Bachelor's degree or equivalent experience in related field

  • Previous instructor experience in a corporate or military environment

  • Strong communication and business/technical writing skills

  • Working knowledge of flight operations and flight operations terminology

  • Word, Excel and PowerPoint experience

  • Impeccable attention to detail

Desired Skills:

  • Experience with Articulate 360, Adobe Creative Cloud or other CBT development tools

  • Strong verbal and written communication skills

  • Basic understanding of Microsoft Access

  • Knowledge/experience with creating and editing PDF files

  • Ability to analyze data to make design decisions

  • Knowledge of the Advanced Qualification Program and concepts

  • Experience working with a Learning Management System 

  • Experience analyzing learning objectives and establishing curriculum objectives 

  • Proven Instructional Systems Design (ISD) methodology experience

Interpersonal Skills: 

  • Capable of working collaboratively in a team environment

  • Ability to interface with subject matter experts (SMEs), FAA, airline leaders, and other stakeholders

  • Internal consulting skills and ability to influence without authority

  • Professionalism while adhering to high standards of integrity, responsibility, respect of others, and team work

  • Innovative and creative problem-solving

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law
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