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Contract Logistics Operations Team Lead

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Primary Location: 6/F SAMIE WAREHOUSE, KWANGJU, Korea, Republic of , 12767 Job ID: R25007582

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Job Description:

This position handles day-to-day service issues within an operation. He/She works with hourly and management staff to address process, safety, staffing, and training. This position coordinates the needs and efforts of the operation to ensure customer satisfaction is met. He/She facilitates the smooth execution of procedures and management of systems.

Job Summary
The purpose of this role is to lead Contract Logistics Operation in efficient and effective way while meeting
customers’ demand in various aspects.
He/She must proactively contributes to the team and actively committed to the team development.
He/She analyzes and responds to customers’ requests, resolves customer issues, conducts research,
prepares reports, and identifies account penetration opportunities.
He/She must be meticulous, able to communicate effectively and possess good planning & organizational
skills in order to fulfill requirements of this position.
Job Description
입출고차량배차를포함한창고운영업무수행
SOP / Work Instructions 유지관리
팀원을대상으로내부절차운영절차교육
운영성과모니터링업데이트
해외고객사와주기적운영검토회의주도
고객사문의응대
운영관련 Issue발생근본원인분석, 재발방지대책수립이행
고객사청구서작성검토
시설물정기점검모니터링
다양한소프트웨어를사용하여적절한형식의운영보고서작성
QMS 절차에따른운영유지업데이트 (교육교육평가, 고객불만처리, Issue 응대)


Qualification
Bachelor’s Degree or above preferred
Minimum 3 years of work experience in Logistics or similar area
Good communication and interpersonal skills
Good understanding of QMS and ISO9001
Proficient in English

Analytical and numerical approach
Problem-solving skills
Good IT skills, in particular spreadsheets and WMS, ERP
Good understanding of customer deliverables and the impact of failure
Good planning skills and able to meet targets and deadlines


Working Hours / Location
40 hours a week (Mon to Fri 09:00 – 18:00, except Public Holiday)
Lunch Time : 12:00 – 13:00
5F Sam-E Bldg, 535 Sunam-ro Gwangju-si, Gyeonggi-do, Kore


Employee Type:

Permanent


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