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Distribution Specialist – Contract Logistics, Johannesburg - South Africa

Primary Location: 33 Brussels Road, Spartan Ext 2, Kempton Park , Johannesburg, Gauteng - ZA, 1619 Other Location: South Africa Job ID 065250

Job Summary:
This position supports Operations and Transportation in the UPS Mail Innovations (MI) Regional Processing Facility. He/She monitors and coordinates warehouse operations to ensure timely departure of trucks for deliveries and pickups. This position assists customers with requests for delivery information and supplies and provides management with data on financial and operational performance. He/She provides guidance to outsourced labor employees including drivers.

Job Duties:

Oversees MI Transportation Operations

  • Responsible for handing over freight deliveries and urgent after hour calls over to Network or 3rd party agents.
  • Monitors and coordinates the loading and unloading of products to increase operational efficiencies.
  • Monitors inventory of postal and transportation supplies to ensure smooth and efficient operations.
  • Participate in daily Ops review with internal and external customers.
  • Plan daily staff activities around import / export schedules for air and sea freight.
  • Schedule standby staff roster for after hour emergency calls

Responds to MI Customer Issues

  • Responds to customer issues (e.g., freight deliveries, supply requests, etc.) to ensure resolution in a timely manner.
  • Serves as point of contact for customer requests to efficiently meet customer needs.
  • Provides customer supplies (e.g., bags, boxes, etc.) to meet the needs for processing packages.
  • Visits existing and new customers to build effective working relationships.

Inputs and Reconciles MI Financial Data

  • Monitors and accounts for 3rd party transportation costs to ensure a complete and accurate database with planned and reconciled costs is available for evaluating outstanding bills and tracking costs.
  • Loads and submits customer and vendor invoices into the financial on-line database to ensure timely approval and payment of invoices.
  • Reports monthly financials and accruals to account for costs and to reconcile monthly budget costs.
  • Monitors vendor costs, service, and dependability and performs vendor audits to ensure MI gets the best value for the cost.

Provides Information and Safety Support

  • Collects and reports the daily operations metrics (e.g., total pieces processed and sorted, etc.) to provide Operations management with the status on potential transportation issues (e.g., status of deliveries, delays, etc.).
  • Responds to employee questions on work and personal issues to ensure employee needs are met.

Assists in Sorting and Processing Mail

  • Assists in supervising sorts to ensure accuracy and adherence to proper procedures.
  • Supports special project requests (e.g., additional pickups, on-call pickups, etc.) to meet immediate and unique MI project needs.
  • Assists Processing Supervisors to ensure mail is processed in a timely manner.

Job Specific Competencies:

  • South Africian residency is a must
  • Bachelor’s Degree - Preferred
  • Detail Orientation
  • Health and Safety Knowledge
  • Legal, Regulatory, and Compliance Knowledge
  • Solicits and Gathers Information
  • Supply Chain Management
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