Spare Part Logistics SupervisorPrimary Location: Herkenbosch, Limburg - NL Job ID 058322 Zip Code 6075 NL
As Network Supervisor you will be responsible to manage the output from a decentralized Network team located in St Witz / Herkenbosch / Ostrava. You operate in a dynamic and demanding international environment and drive network performance and operational excellence for our Post Sales customers across the EMEA area.
You will have 3-5 direct reports and report to the EMEA NWOPS Manager. The typical day activities will revolve around employee management, addressing network challenges and increasing customer satisfaction. As part of the NWOPS Management team you will work closely with our Customers, CEM’s NPI, Operations and TMG and colleagues across EMEA to ensure we deliver the best service possible to our customers.
What do you do on an average day?
- Management of departmental MOPS/SOPs;
- People management and development;
- Active participation in customer call and Business reviews;
- Development of the team and the department;
- Initiate and implement Network process improvements projects;
- Drive and implement departmental enhancement and efficiencies;
- Act as an escalation point for all problems concerning the service;
- Maintain Quality control procedures.
What do we expect of you?Apply Now
- Education: Relevant Bachelor or Master’s Degree;
- Good knowledge of Excel, PowerPoint and S-plus/CDMV(the latter as part of the training);
- Great communication skills in English and French, verbally and in writing;
- Proven track record in motivating, developing diverse remote teams;
- Proven operational track record, preferably in a high passed operational environment;
- Able to handle stress, flexible with working hours and able to travel when required.
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