Skip to main content

This site functions best with JavaScript. Please enable JavaScript in your browser to experience all that this site has to offer.

Implementation and Program Management Supervisor

Primary Location: GREYSTANES, Australia, Job ID R22006571

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

The Implementation and Program Management Supervisor serves as the primary point of contact for UPS HLD Clients. He/She ensures service reliability and execution, customer retention and growth, and a positive customer relationship with UPS. He/She facilitates performance meetings, manages standard operating procedures (SOPs) and statements of work (SOWs), and assists in identifying opportunities for account penetration.

This position supports mid to large scale projects consisting of single/multi site implementations with multiple products and services. He/She analyzes customer solutions and actively participates in successful solution implementation while meeting the needs of customers and the company. This position is involved in implementation model development (e.g., deployment and plan definition, scheduling of implementation phases, communication, user acceptance training, project management, reporting, etc.).  The position manages cross functional implementation teams and provides ongoing analysis of implementation projects, plans, templates, outcomes, lessons learned, and post-implementation audits as defined by the implementation Master Operating Plan (MOP).


Employee Type:

Permanent


UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Apply Now

Get Job Alerts

Take another step towards your career at UPS

Please enable JavaScript in your browser to sign up for Email Alerts with UPS.

You Belong At UPS

We are better together. We are stronger united. We are UPS

Learn More

Job Location

See where you will work

View the Map

Religious Accommodation Questions

If you still have questions after reviewing the FAQ’s, please contact us at hrcompliance@ups.com.