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Solutions Design and Implementation Specialist

Primary Location: Formello, Roma - IT Job ID 054017 Zip Code 00060
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This is a temporary contract for 1 year, also open to new graduates

The Solutions Design and Implementation Specialist provides customized solutions for customers.

He/She analyzes customer requirements and data to determine solutions that will assist them in delivering products to their customers more efficiently. He/ She will analyses supply chain (transportation flows, warehousing volumes, order characteristics, processes) as well as additional requirements to develop a solution for new business opportunities.

Based on the analysis performed he/she designs a solution and determine the accompanying costs.

Develops Customer Solutions

  • Communicate and work directly with internal (IT, Transportation, Operations, Business Development, Industrial Engineering, Finance) and external (client) stakeholders
  • Support Business Development with the proposal design and pricing of a supply chain solution for Healthcare

  • Evaluates client objectives and business needs, analyses the existing supply chain (e.g. transportation flows, warehouse processes), and designs optimized supply chain solutions

  • Participates in client visits to assess current business processes and future goals

  • Supports with preparing customer proposals and presentations to demonstrate the value added of UPS' solutions.

Implements Customer Solutions

  • Implements customer solutions and provides required instruction and training to ensure solutions are successfully incorporated into the customer's business.
  • Supports the implementation process of newly won customers.
  • Monitors and supports deployed customer solutions to ensure solutions effective operations and sustainable.
  • Performing data analytics and validate customer profiles and requirements;
  • Ensure IT master data configuration requirements are clear, documented and shared with the appropriate teams

Supports Sales Resources

  • Provides customer solutions subject matter expertise to increase customer solutions knowledge and understands helps identify customer solutions opportunities and grow the business.
  • Assists the project manager in developing and prioritizing of tasks to be performed to keep project cost estimates aligned with customer needs.


  • Ability to work independently both in identify solutions to problems and prioritizing tasks
  • Demonstrate a detailed understanding of logistics and supply chain concepts such as how supplies are acquired and how items are manufactured, distributed, and returned.
  • Strong Analytical Skills
  • Process focused
  • Stress tolerant
  • Hands-On Mentality

Education & Experience

  • Education: Background in Engineering 

  • No specific previous work experience required. Training will be provided.

  • Experience with PC software packages such as MS-Word, MS-Excel, MS-Project, MS-PowerPoint MS-VISIO and MS-Access

  • Language knowledge: Fluency in Italian and English, both written and spoken, is essential

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