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Primary Location: 311 Clark St , FISHERVILLE, KY - United States, 40023 Job ID 304010

Job Title:     UPS Flight Forward UAS Assistant Chief Pilot

Department:     UAS Flight Operations

Days:     Monday - Friday

Hours Per Week:     45

Commitment to Position:     1 year

Hours:     8:00am - 5:00pm

Flex Time:     Yes

Rotating Shifts:     No

Travel:     Yes, occasional travel to gateway sites and original UAV manufacturers 

Job Freeze:     No

Work Location:     311 Clark Station Road, Fisherville, KY

Manager:     Jarrod Knowlden


Work Environment: 
Office/Operations

Our drone airline is the first to receive full Part 135 certification from the Federal Aviation Administration, and we’re flying fast toward new innovations and great customer experiences. We’re the first to fly commercial drone deliveries outside of visual line of sight. 

Imagine the possibilities: from rapid transport of life-saving medical supplies, to accelerated door-to-door delivery for online shopping. Right now, we’re working to:

  • Expand drone delivery service. 
  • Add new services including residential and commercial drone deliveries. 
  • Partner with drone manufacturers to develop drone hardware and software. 
  • Keep safety at the heart of everything we do.


Job Summary:

The UPS Flight Forward Assistant Chief Pilot manages regional team members and operations.  They must have extensive knowledge of UPSFF drone systems and manuals.  They will provide support to maintenance, training, operations, and represent UPSFF to external organizations.  This position is responsible for adhering to FAA regulation, and UPSFF policies and procedures while ensuring safety and efficiency with drone operations.  This position must have excellent management qualities and be able to qualify as an instructor and check airman for Part 135 drone operations.  Previous instructor experience preferred.  Some travel will be required.


Job Description:

Duties include representing as the UAS fleet system and manuals subject matter expert while assisting instructors with writing of UAS fleet manuals. Qualify as instructor to assist successful implementation of site readiness.  Collaborate with operation centers to manage day-to-day flight operations.  Attend meetings with external organizations (e.g., FAA, National Aeronautics, and Space Administration, etc.) to represent UPSFF.  Conducts performance site evaluations in a consistent, fair, and objective manner to encourage continuous performance improvement.


Required Skills:

Have 5-10 years of aviation experience in either unmanned or manned flight operations Hold a Commercial Pilot Certificate, hold a current Remote Pilot Certificate, current Second Class Medical Certificate, and have authorization to work in the United States.  Extensive knowledge of UAS aircraft systems, manuals, UAS aircraft manufacturer manuals. Strong communications skills and the ability to represent UPSFF in various meetings with internal and external customers.  Management and instructor experience is required.   

Preferred Skills:

Airline operations or management experience.  Instructor or check airman experience.  Ability to utilize MS Office and Project software. 

Interpersonal Skills:

Adaptable to new ideas, resourceful, and able to see the big picture with a growing and developing environment.  Positive leadership skills required, which include good communication and listening skills. Ability to embrace change and new concepts.


UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law
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