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Operations Assistant - Small Package, Dubai - UAE

Primary Location: Dubai, Dubai - AE Job ID 058358
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Job Duties:

  • Prepares waybills provided by customers/service providers for key entry onto the billing system and establishing entry priorities.
  • Processing customer export documents by reviewing data for errors & discrepancies.
  • Resolution of those errors/discrepancies by calling shippers, BD, CS & notify team leader/supervisor for resolution.
  • Combining data from multiple systems when account information is incomplete; purging files to eliminate missing data.
  • Secures information by completing data base backups.
  • Maintains PM operations by following policies and procedures; report any changes required to the supervisor or team leader.
  • Maintain confidentiality of data and information security of customers and operations
  • Contributes to team effort by accomplishing related results as required.
  • Generate Discrepancy reports for domestic and international for reviews.
  • Ensure invoices are scanned to IDIS to enable pre clearance.
  • Delete phantom shipments in a timely manner to avoid unnecessary billing information being invoiced.
  • Dispatch PM reports daily in a timely manner.
  • Perform warehouse exception scans
  • Audit SP returns for exceptions
  • Perform perfect shipment checks
  • Perform outbound and inbound scans for DOMESTIC volumes

Job Specific Accountabilities:

  • Minimize & eliminate Number of missing exceptions
  • Avoid missing outbound & inbound scans
  • Audit SP returns & verify exceptions
  • Reporting quality and data maintenances.

Qualifications & Requirements include:-

  • Ordinary National  Diploma Certificate (OND) (Minimum)
  • Previous experience in a time-sensitive Logistics / Courier operation is highly desirable
  • Familiar with Customs and Export documentation
  • Sound knowledge of world geography
  • Self-motivated, with the ability to work to tight deadlines and pressure
  • Good communication skills (written and oral) in the English language
  • Intermediate PC and IT skills (MS Programs)
  • Trustworthy and ability to maintain integrity and confidentiality

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