Operations Assistant - Small Package, Dubai - UAEPrimary Location: Dubai, Dubai - AE Job ID 058358
- Prepares waybills provided by customers/service providers for key entry onto the billing system and establishing entry priorities.
- Processing customer export documents by reviewing data for errors & discrepancies.
- Resolution of those errors/discrepancies by calling shippers, BD, CS & notify team leader/supervisor for resolution.
- Combining data from multiple systems when account information is incomplete; purging files to eliminate missing data.
- Secures information by completing data base backups.
- Maintains PM operations by following policies and procedures; report any changes required to the supervisor or team leader.
- Maintain confidentiality of data and information security of customers and operations
- Contributes to team effort by accomplishing related results as required.
- Generate Discrepancy reports for domestic and international for reviews.
- Ensure invoices are scanned to IDIS to enable pre clearance.
- Delete phantom shipments in a timely manner to avoid unnecessary billing information being invoiced.
- Dispatch PM reports daily in a timely manner.
- Perform warehouse exception scans
- Audit SP returns for exceptions
- Perform perfect shipment checks
- Perform outbound and inbound scans for DOMESTIC volumes
Job Specific Accountabilities:
- Minimize & eliminate Number of missing exceptions
- Avoid missing outbound & inbound scans
- Audit SP returns & verify exceptions
- Reporting quality and data maintenances.
Qualifications & Requirements include:-
- Ordinary National Diploma Certificate (OND) (Minimum)
- Previous experience in a time-sensitive Logistics / Courier operation is highly desirable
- Familiar with Customs and Export documentation
- Sound knowledge of world geography
- Self-motivated, with the ability to work to tight deadlines and pressure
- Good communication skills (written and oral) in the English language
- Intermediate PC and IT skills (MS Programs)
- Trustworthy and ability to maintain integrity and confidentiality
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