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Croydon Centre Clerk

Primary Location: Croydon, England - United Kingdom Job ID 055565 Zip Code CR0 4TD
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Founded in 1907 in Seattle, Washington USA, UPS are the largest parcel delivery service in the world and one of the leading global providers of specialized transportation and logistics services. UPS employs nearly 400,000 staff world wide and serves more than 220 countries and territories.  

We currently have a vacancy within the Croydon Centre for a Full Time Clerk. It's an opportunity to support our service promise by completing various administrative tasks.

Key responsibilities include:

Dealing with customer complaints within the SLA deadlines.
Liaising with customers, drivers and internal departments to assist in query resolution, including address resolution.
Deal with paperwork brought back to the centre by drivers in the evenings.
Auditing tachograph and driver working hours
Working in the office and warehouse environment

Key Skills and Experience:

You will need to posses good customer service and problem solving skills with excellent telephone manner and possess the ability to work well under pressure and in a team, often to strict deadlines. You also need to be flexible with your hours as you may be required to cover holiday etc.

We offer a wide range of benefits from a Company pension scheme to a corporate discount programme.

UPS operates a ‘promotion from within policy’ with all our employees having the opportunity to progress within the Company.

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