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HC Compliance Supervisor

Columbus Primary Location: COLUMBUS, OH - United States Facility Columbus Job ID 210561 Zip Code 43228
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UPS Supply Chain Solutions (SCS) is currently seeking an experienced and dynamic Healthcare Compliance Quality Assurance (QA) Supervisor to oversee Quality System components in our warehouse operation, and to act as a customer liaison within UPS SCS. Does this sound like your ideal opportunity? If so, we want to hear from you!

Responsibilities and Duties

  • Oversees and ensures operational compliance with all aspects of the UPS Quality System within the facility
  • Communicates quality policies and objectives to ensures goals are met
  • Identifies training needs and works with QA Manager and QA Trainer to develop consistent and effective training plan
  • Releases “Quarantined” products into goods upon receipt of documentation from the client
  • Conducts product releases according to Standard Operating Procedures and client work instructions
  • Provides quality assurance expertise and serves as a resource for UPS SCS personnel and clients
  • Maintains knowledge of all quality/regulatory requirements by attending courses and seminars quarterly, by maintaining memberships to various quality organizations, subscribing to pertinent periodicals, and by pursuing certifications through ASQ
  • Conducts random checks of inbound receipt put-a-ways for accuracy
  • Verifies system identifies “quarantined” and "released" products accurately, and seeks quality process improvement opportunities
  • Conducts quarterly GMP audits of all warehouse operations, and guides warehouse in determining root cause of discrepancies and development of corrective actions
  • Conducts client audits
  • Facilitates change control process when changes are made to client work instructions, and forwards changes to QA department for appropriate signatures and proper distribution
  • Maintains communication with QA Manager supplying reports as requested

Knowledge and Skills

  • Strong communication skills both written and oral
  • Strong interpersonal skills with ability to interact with positions at various levels, and regulatory agencies
  • Working knowledge of document control systems/procedures
  • Proficiency with Microsoft Office
  • Critical thinker with ability to solve complex problems
  • Ability to handle multiple tasks and changing priorities concurrently
  • ASQ (CQM, CQE, CQA), RQAP-GLP, and/or RAPS certification - Preferred
  • Healthcare experience, including 21 CFR related to cGMP, PMDA compliance and DEA/FDA knowledge - Preferred

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law
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Religious Accommodation Questions

If you still have questions after reviewing the FAQ’s, please contact us at hrcompliance@ups.com.