Ügyfélkapcsolati munkatárs
Primary Location
, BUDAORS, Hungary, 2040
Job ID R23004166
Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
Job Description:
A munkakör célja:
Az Ügyfélkapcsolati Munkatárs a Customer Care csapat tagjaként aktív szerepet vállal a magas színvonalú ügyfél-elégedettség elérésében és fenntartásában. Magas szintű támogatást nyújt a partnereknek, elemzi az ügyfélkéréseket, reagál azokra, megoldást keres az ügyfelek problémáira.
Cégünk tehetséges jelölteket keres az alábbi pozícióba:
Főbb feladatok, munkák:
- Kiemelt ügyfelek raktározási szolgáltatásaihoz kapcsolódó kalkulációk, számlamellékletek elkészítése havi rendszerességgel, számla adatok átadása és számlázás előkészítése
- Adatbázisok, kimutatások készítése és kezelése
- Rendszeres havi jelentések, kapcsolattartás a vállalati kontrollerrel
- Statisztikák, jelentések és kimutatások készítése belső és külső ügyfelek részére
- Kapcsolattartás a megbízókkal, eseti árajánlatok készítése, reklamációk kezelése
- Projektekben való részévétel, koordinálás
- Részvétel az O2C (Nagykereskedelmi) folyamatok működtetésében
- Együttműködés a raktárakkal és a társosztályokkal
- Egyéb Customer Care területhez tartozó feladatok végzése
Az álláshoz tartozó elvárások:
- Minimum középfokú végzettség
- Középfokú, aktív angol nyelvtudás szóban és írásban
- Erős, aktív MS Excel kezelési ismeretek, MS Office felhasználói szintű ismerete
- Magas szintű kommunikációs készség
- Nagyfokú precizitás, terhelhetőség, rugalmasság
- Önálló munkavégzés
- Csapatszellem
Az állás betöltéséhez előnyt jelent:
- Hasonló területen szerzett tapasztalat
Amit kínálunk:
- Határozatlan idejű szerződés
- Stabil, megbízható vállalati háttér
- Cafeteria már belépéstől
- Önkéntes nyugdíjpénztár az alapbéren felül
- Minden munkavállalónak egyéni biztosítás
- Kulturált, rendezett, tiszta munkakörnyezet
Employee Type:
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
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