Billing & Collections SpecialistPrimary Location: Brussels, Region Office - BE Job ID 059303 Zip Code 1200
UPS Capital Europe, Brussels Office
UPS Capital, a wholly owned subsidiary of UPS, is expanding in Europe.UPS Capital provides risk mitigation and financial solutions for business of all size and industries along global supply chains. Cargo Insurance, ParcelPro ™ Select (PPS), Customized® Declared Value (CDV) and UPS Proactive Response® Secure (UPRS) are products that are currently offered.Additional team members will be required to further support the expansion and growth. The Billing & Collections Specialist assists in the Billing, Collections, Monitoring, Auditing and Reporting activities of UPS Europe and its branches.
Assists in the Billing and Collections of our customers and is confident to make recommendations supported by financial and well-founded judgment.
Monitor customers’ accounts to ensure past due invoices are addressed and customers comply with payment terms.
Responsible of identifying customer issues and to recommend potential resolutions and strategies.
Contacts internal and external customers as required to gather details and provide resolutions, ensuring customer satisfaction.
Partners with other departments to resolve and correct payment and billing issues.
Provides support to internal and external customers to address billing issues and provide requested reports.
Participates in the implementation of new or improved processes to ensure proper usage and adherence.
Monitoring quality, productivity, and performing financial related tasks.
This position interacts with both internal and external customers as well as vendors and service providers. Within UPS Capital the person will work closely with Europe Management, CRG & Sales Groups and Finance & Accounting colleagues based both in Europe and the US.
Required Education and Skills:
Degree in Finance or Business Administration with strong financial/analytical background
Structured: Good understanding of financial processes
Detail orientation: Captures/documents specific and accurate information; learns subjects thoroughly and in detail; completes work with thoroughness; supplies appropriate details when requested; maintains organized files.
Solves customer problems: Recognizes when customers are having issues; identifies resolution to customer issues and recommends solutions
Fluent in English and German, other languages are an asset
Excellent knowledge of Excel, good knowledge of Access and VBA is a plus
Our offer to you:
Training ‘on the job’ – you assume responsibility at an early stage of your induction
Superior perspective in a dynamic growing market
Autonomies to drive results, yet acting as a team player in a young and agile environment
The candidate will have the opportunity to:
Learn about UPS Capital, and help shape our rapidly growing business in Europe.
Modify and develop reporting and be in charge of streamlining existing processes.
Work within the Global UPS Capital Finance & Accounting Team.
For UPS Capital management creates high impact content outlining AR performance gaps.
Related JobsView All of Our Available Opportunities
Jobs on the map
See where Future You will go.Learn More
Get Job Alerts
Take another step toward Future You.