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Operations Clerk - Richmond

Primary Location: 5960 Ferguson Rd. , Coastal, British Columbia - CA, V7B1M6 Job ID 061995

POSITION SUMMARY
The Operations Clerk is responsible for all centre administrative tasks in the package centre.
KEY ACCOUNTABILITIES
  • Dealing with all telephone calls 
  • Handling customer complaints in a professional manner.
  • Dealing with SLA concerns, PCA queries
  • Providing customer counter cover
  • Running reports for the centre, TTS report, Cares report and Apple report
  • Cash handling, banking
  • Meet set targets on a daily basis
  • Responsible for any additional tasks given

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

EDUCATION/WORK EXPERIENCE
  • Able to work Monday to Friday
  • Have good communication skills both verbal and written
  • Able to work in a targeted environment.
  • Work well in a team
  • Working knowledge of word and excel.
  • Some experience in a similar work environment would be an advantage
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