Senior User Representative
- Baltimore, Maryland
- Level: Varies based on position
Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
This position supports applications and systems, projects, and initiatives. He/She is responsible for end to end testing and supports requirements with business, customers, vendors, and internal stakeholders. This position compiles information and maintains the assigned systems and applications through verifying and monitoring production support inquires. This position requires the user to possess knowledge of or the ability to learn XML and JSON language.
- Interfaces with internal and external customers, teams, and associates.
- Coordinates the business and functional requirements.
- Supervises end to end testing.
- Delivers production support and end user training.
- Provides business process support for internal and external customers.
- Collaborates with information systems and business stakeholders.
- Bachelor’s Degree or International equivalent
- Bachelor's Degree or International equivalent in Computer Science, Information Systems, Mathematics, Statistics or related field
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
Employer will not sponsor visas for position. UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/nationalorigin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.
Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.
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