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CAPITAL LEAD Snapshot

  • Diverse experiences as part of a global team
  • Work with the latest technology
  • Massive scale of projects
  • Unlimited opportunities to grow

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The Resources To Innovate

With our commitment to making a significant investment in technology initiatives each year, the scale of technology at UPS allows you to dream big and realize bigger.

Orion

Today, ORION can solve an individual route in seconds and is constantly running in the background evaluating routes before drivers can even leave the facility. This level of route evaluation conducted through the ORION program requires extensive hardware and architectural provisions. Running on a bank of servers in Mahwah, New Jersey, ORION is constantly evaluating the best way for a route to run based on real-time information. While most of America is sleeping, ORION is solving tens of thousands of route optimizations per minute.

Artificial Intelligence

UPS has launched a beta version of a chatbot, an artificial intelligence-enabled platform that mimics human conversation to help users easily find UPS’ locations, get shipping rates and track packages. Elements of artificial intelligence are becoming a bigger part of various UPS technologies. For example, our new virtual assistant on UPS.com uses natural language understanding to help customers track packages. The assistant becomes skilled at its tasks as more people ask it questions.

Drone Delivery

Our focus is on real-world applications that benefit our customers. Drones offer a great solution to deliver to hard-to-reach locations in urgent situations where other modes of transportation are not readily available. Innovation through automation and robotics has long been a focus for the world’s largest package delivery company. In fact, UPS has been testing drones in warehouses to check high storage racks to confirm stock or available space. We’re also exploring the use of drones to deliver humanitarian aid in hard-to-reach parts of the world.

UPS Access points

UPS Access Point locations are convenient places—such as The UPS Store®, neighborhood grocery stores, or other local businesses— that offer easy package drop-off and pickup. Our technology links Access Points into our network with information entered through UPS Mobile, My Choice and ORION software used by our drivers.

With over 8,100 UPS Access Point locations in the U.S., UPS now offers approximately 67 percent of consumers an alternative to home delivery within 3 miles of their residence. Our network of interconnected apps gives our customer maximum visibility and control over where and when they receive their packages.

UPS My Choice

UPS My Choice Members and Premium Members, receive delivery alerts for all eligible home deliveries. For those times when customers won't be home to greet their UPS driver, they can reschedule, redirect, or have their packages delivered The UPS Store® or to a UPS Access Point location.

Our technology allows for changes made on deliveries to be quick and convenient. Nearly 24 million U.S. consumers already use My Choice to plan their deliveries.

UPS Mobile

The UPS Mobile app allows users to track, ship, get a quote, or find a location. It is a one-stop app for any information a customer might need on their delivery. With a simple yet robust interface and My Choice integration, it serves as a convenient way to get the information they need, whenever or wherever they may need it. UPS Mobile is has been developed for both iOS and Android platforms.

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EVERYTHING YOU NEED TO SUCCEED

From cloud technology to network planning tools, telematics to encryption, we’re empowering our IT team with the latest tools to serve customers and drive our organization forward.

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THERE’S NO STOPPING YOU

No matter where you start at UPS, you’ll be encouraged to learn new skills and follow your interests. Find out more about how you can grow through in-house training, our online learning center, or education assistance for accredited degree programs.

Learn More about UPS training

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STUDENTS & GRADS

We offer summer internships to students in a wide variety of degree programs. Discover mentoring and learning opportunities that will put your career on the right track. And you can even extend your summer internship into a year-round co-op experience or a full-time role. Find out more about our opportunities for students and recent grads.

Learn More about opportunities for Students and Graduates

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LOCATIONS

Learn more about our locations to see where you can make tech breakthroughs.

Learn More about UPS locations

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GO ABOVE AND BEYOND

See how UPSers are doing more–including innovating in the skies to deliver lifesaving medicines.

Get More From Your Benefits

  • Competitive pay

  • Medical, dental, vision, and more

  • Teleworking opportunities

  • Career growth & mobility

Benefits Disclaimer

The benefits and compensation information provided on this website are for informational purposes only. Not every product or service is available or applicable to every employee and the availability of a product or service is subject to change. UPS reserves the right to alter or delete the information provided as required by UPS’ business needs.

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UPS Capital UX/UI Senior Manager

  • Atlanta, Georgia
Apply Now

The UPS Capital UX/UI Senior Manager will head the newly created UX/UI Center of Excellence. The UX/UI Senior Manager will enable consolidated delivery and consistent user experience and design across UPS Capital websites, website applications, internal applications, and external customer-facing applications. Additionally, this position will be responsible for establishing brand guidelines, user personas, and conducting UX research and analytics for UPS Capital.

The UX/UI Senior Manager will report directly to the Director of Product Management within the UPS Capital Marketing organization. The position will have multiple direct reports and work closely with Marketing Communications, Product Leads, and cross-functional Agile teams.

 MINIMUM QUALIFICATIONS: 

  • Experience leading projects and building cross-functional consensus 
  • Strong verbal and written communication and collaboration skills with fluency in UX, business, and technology and an ability to present complex ideas in understandable ways 
  • Working knowledge on implementing best UX practices within organization with proven demonstrable experience
  • Ability to scope and estimate efforts accurately, prioritize tasks and goals independently and rapidly produce deliverables in a fast-paced iterative environment 
  • Experience designing for multiple platforms and a solid understanding of the capabilities and constraints of each 
  • Experience with multiple design tools, including Figma and Adobe XD
  • Experience with analytical tools (i.e. Google Analytics) to support UX research
  • Ability to multitask, prioritize projects, and communicate progress and expected milestones 
  • Sufficient technical knowledge to understand mobile and modern web technical issues and constraints 
  • Experience working in an agile product development environment
  • Experience with UX/UI Design, End User Research, and Usability Testing
  • Experience with UX/UI Low Fidelity Prototypes (Wireframes) and High Fidelity Prototypes

 BASIC QUALIFICATIONS:

  • Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer
  • Employer will not sponsor a visa for this or future positions
  • Must have a Bachelor’s Degree (or internationally comparable degree) or be a current UPS employee with three years of UPS experience
  • Where permitted by applicable law, employees must be fully vaccinated for COVID-19 by their date of hire/placement to be considered for employment. Fully vaccinated means two weeks after receiving the second shot for Pfizer and Moderna, or two weeks after Johnson & Johnson

 UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.


UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law
Apply Now

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