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Sales Ops Business Analyst

Primary Location 55 GLENLAKE PARKWAY , ATLANTA, GA - United States, 30328 Job ID 340312

Job Summary

The Sales Analytics Group has opportunities for those seeking to develop Einstein content and build the breakthrough features our constituents will love, adopt and use while keeping our trusted platform stable and scalable. This role encompasses architecture, design, implementation, and testing to ensure we build products right and release them with high quality. This position analyzes data and assists with the development of new reports.


  • Creates and optimizes Sales performance dashboards
  • Develops Einstein dashboard, technical support and break/fix
  • Maintains and optimizes data processing within Einstein environment
  • Supports analytics needs requiring more sophisticated data science


  • Possesses strong technical skillsets including Einstein Dev/SAQL, Standard Salesforce reporting, SQL, Excel, Power BI, Power Query and Power Pivot
  • Displays ability to design/optimize business processes and is detail-oriented individual with the ability to rapidly learn and take advantage of new concepts, business models, and technologies
  • Demonstrates knowledge of Database technologies such as Azure Cloud and relational database schema design
  • Displays ability to learn quickly in a dynamic environment
  • Demonstrates concepts visually and in writing as the situation demands
  • Experience developing with Salesforce Visualforce, Apex Code and SalesCloud
  • Experience developing reports on the Salesforce platform and API’s
  • Experience with Agile software development
  • UI/UX design experience
  • Bachelor’s Degree (or internationally comparable degree) in Computer Sciences or related field and minimum 2 years of relevant experience

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law