Internal Audit Manager

This Internal Audit Manager is responsible for planning, developing, executing audits of various UPS business processes and regulatory compliance. The recipient of this job will communicate audit results to stakeholders at the highest level of multiple business units within UPS including Small Package, Freight Forwarding, Logistics/Distribution, and Mail Innovations. The incumbent identifies and develops audit methodologies for testing/reporting. This role ensures compliance with internal policies, procedures, and regulatory standards. The individual selected for the position will oversee and inspire staff auditors to find ways to better serve UPS in an ever-changing business environment.

This position provides audit plans to the Senior Audit Manager to confirm compliance with reporting guidelines set forth by the Audit Committee. The incumbent reviews audit findings to ensure identified weaknesses/deficiencies are properly addressed and communicated to management. This role gathers information from various groups (e.g., Internal Audit and Compliance, Finance and Accounting, Corporate Process Owners, etc.) to prepare quarterly audit reports, identifies/communicates gaps in processes and regulations to ensure employee safety, the UPS brand, and communities we serve are protected. 

Responsibilities and Duties

• Creates and evaluates Risk Assessments in multiple business units domestically and internationally
• Creates audit schedules (e.g., availability of personnel and data, timing requirements, etc.) to ensure completion within required guidelines
• Manages costs to effectively and efficiently provide audit coverage to reduce risks to the corporation
• Provides management status dash boards on project progress
• Maintains auditing web tool (IBM Open Pages) to ensure audit findings are documented
• Reviews audit results to ensure severity ratings and findings classifications are appropriately assessed
• Verifies corrective action plans are in place to ensure deficiencies are resolved
• Distributes quarterly audit reports to the Audit Committee to communicate corrective action status and audit compliance
• Assists with the development of Audit Committee presentations to ensure quarterly audit issues are addressed
• Manages resources and people processes (e.g., Quality Performance Review [QPR], Career Development, Training, Staffing, etc.) to ensure the day-to-day administration of processes and formal procedures.
• This position requires up to 40 percent travel domestically and internationally

Knowledge and Skills

• Demonstrates a broad business and regulatory acumen
• Distinguishes between “big picture” concepts/comments and specialized, smaller specific facts associated with work; explains, in general, how details impact end goals or outcomes; ensures that work is completed accurately and with the appropriate level of detail
• Applies knowledge of regulations to compliance and enforcement activities; identifies routine situations where the organization may be out of compliance as well as the specific impacts of non-compliance
• Demonstrates active listening, asks open ended questions, and effectively uses a variety of media (data show, flip charts, etc.); understands group dynamics and team development; summarizes participant’s contributions and provides follow up communications/notes
• Develops project management plans and leads the implementation for basic projects of short duration requiring limited coordination and resources; supports initiatives with well-defined project needs and cross-functional roles/responsibilities throughout the project life cycle
• Manages minimal organizational resistance to cross-functional project demands; employs project management tools and technology (e.g., Microsoft Project, Program Management Group website, etc.)
• 5+ years of experience in compliance, compliance audit, an examiner, internal auditor, external auditor in the public or private sectors in a regulated industry, i.e., preferably in insurance, government, healthcare, or managed care environment
• Generates simple reports using basic functions in software, and/or writing basic queries; identifies information required to complete reports and identifies existing reports generated by others
• Data or information technology savvy
• Experience utilizing technology-based applications to perform analytical reviews\
• Experience managing employees
• Certified Internal Auditor (CIA) Certification
• Bachelor's degree (or internationally comparable degree) in Accounting, Business, or Finance

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law