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GBS IE Supervisor (Performance Reporting)

35 Glenlake Building Primary Location: 35 Glenlake Parkway , ATLANTA, GA - United States, 30328 Facility 35 Glenlake Building Job ID 265912

UPS GBS Performance Reporting presents the unique opportunity to work with data from varying sources and business functions to catalyze optimized business decisions. Our group utilizes analytical principles and methodologies through multiple mediums and channels to tell the story and provide insights on all levels of granularity.  

As we continue to move forward in the modern business climate, the ability to craft numbers into actionable execution plans is essential. The GBS Performance Reporting team is looking for a dynamic problem solver who has the skillset to create and analyze key performance indicators (KPI's) from a variety of sources while effectively telling the story. This role spans from pulling/manipulating raw data to delivering and facilitating analytically driven proposals for complex problems directly to leadership

Responsibilities and Duties

  • Creates and maintains consumable formats/views to display the overall health (success or failure) of operations
  • Communicates with UPSers on all levels to ensure understanding and quality of reporting
  • Identifies new ways to represent business critical statistics allowing UPS to remain in a proactive state for technologically enabled innovations
  • Identifies opportunities for optimization through standardized reporting

Knowledge and Skills

  • Data analytics
  • Query creation and manipulation
  • Microsoft Excel and Power BI proficiency
  • Presentation skills (content creation and delivery)
  • Communication effectiveness (escalating items for support, keeping management in the loop etc…)
  • Self-motivated
  • Ad Hoc Analysis - Preferred
  • Dashboard creation and manipulation - Preferred

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law
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