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Center of Excellence Audit Manager

Primary Location ATLANTA, Georgia - United States of America, Job ID R23011299

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Job Description:


The Audit Manager is responsible for monitoring and assessing the risk environment for operations effectiveness across the Enterprise.  Performing risk assessments and evaluating business/operational processes to identify process improvement/cost-out opportunities and mitigate risks.  The Audit Manager develops presentations for senior and executive leadership that socializes pervasive trends and Internal Audit's assessment of control environment design/effectiveness.  This position supervises Senior Staff Auditors.


  • Execute specified segments of a project; understand objectives, identify resources, meet set timelines, communicate results, and present deliverables for the identified segment
  • Determine objectives and risks of core and support processes that support a business strategy using the Business Process Review methodology; create a process map and identify critical success factors; use data/metrics to measure the risk within the process and the impact of controls on the process opportunities; evaluate effectiveness of controls; identify sustainable solutions to fix breakdowns
  • Create sophisticated data collection plans; identify sources of data (operational, financial, industry, etc.); gather, analyze and manipulate data; review data for trends and exceptions and draw sound conclusions; use statistical data tools to graphically display and analyze results; review and create cost/benefit analysis and financial/data models with limited supervision
  • Accept and facilitate change by understanding the vision; assist management with developing a strategy to ensure that the change lasts; identify and remove barriers; lead in implementing changes
  • Effectively communicate project scope, strategy, status and results to high level management


  • Typically reports to Operations Excellence Audit Director
  • Along with two direct reports (Operations Excellence Audit supervisor)


To be successful in this role, the Center of Excellence Audit Manager should possess the following skills:

  • The Center of Excellence Audit Manager must be able to analyze complex data and identify key issues and risks facing the organization.
  • Data Analysis: The Center of Excellence Manager must be able to collect, analyze, and interpret data.  This includes proficiency in using tools such as Microsoft Excel, SQL, and data visualization software.
  • Data visualization:  The Center of Excellence Manager must be able to create compelling visualizations of data to communicate insights and findings to stakeholders in a clear and concise manner.
  • Data Security:  The Center of Excellence Manager should be familiar with data security best practices and be able to work with IT teams to ensure data is kept confidential and secure.
  • Excellent communication skills: The Center of Excellence Audit Manager must be able to communicate effectively with management, staff, and other stakeholders, both orally and in writing.
  • Leadership skills: The Center of Excellence Audit Manager must be able to lead and manage the internal audit team, as well as work collaboratively with other departments and stakeholders.
  • Project management skills: The Center of Excellence Audit Manager must be able to manage multiple projects and priorities and ensure that audits are completed on time and within budget.


  • Education and Certification: A bachelor's degree in accounting, finance, or a related field is required for this role.  A professional certification such as Certified Internal Auditor (CIA), Certified Public Accountant (CPA), or Certified Fraud Examiner (CFE) is preferred.


  • Typically requires overnight travel 20% of the time
  • Assist the domestic and international audit teams with their audit engagements

Employee Type:


UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Other Criteria:

Employer will not sponsor visas for position. UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/nationalorigin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

Basic Qualifications:

Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.