Skip to main content

Customer Service Agent

Apply Now Back to Top (scrolls to top of page)
Primary Location: 4TH KM PEANIAS-MARKOPOULOU AVE, ATHENS, Greece , 19400 Job ID: R24039236

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

CUSTOMER SERVICE AGENTS - TEMPORARY CONTRACT

We are UPS, the world's largest package delivery company.

We are looking for Customer Service Agents  to join immediately our Customer Service department at our

Head Offices at Koropi ( on site job)

Main responsibilities

 ‣ Handle incoming calls for pick up, track and trace, service guarantees, service  

   information, export shipments exception and other enquiries in professional manner,

   with objective to provide quality telephone customer service.

‣  Understand UPS service, product, systems and procedures

‣  Identify and record customer concern or issues

‣  Recommend solutions about service concerns to management

‣  Identify potential needs of customer and submit sales leads

Qualifications - External

About You – Required Skills :  if you meet the below skills you are the right candidate for this job

‣ To be flexible, pragmatic and work under pressure

‣ Patient and pleasant attitude

‣ Problem solving skill

 ‣Experience in call center will be a plus

‣Greek & English communication skill (Speaking, Writing, Reading) - preferred


What we Offer:

  • Joining the world's largest package delivery company
  • Competitive remuneration package  
  • Private Insurance
  • Opportunities for advancement in a multinational company


Employee Type:

Temporary


UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Apply Now

Recently Viewed Jobs

You haven't viewed any jobs yet. Start exploring now to find the perfect opportunity for you!

See All Jobs

Our Stories