Skip to main content

This site functions best with JavaScript. Please enable JavaScript in your browser to experience all that this site has to offer.

Search Jobs at UPS

Future you gets noticed on a global stage.

Marketing Automation Specialist

Morris Road Location Primary Location: 12380 MORRIS ROAD , ALPHARETTA, GA - United States, 30005 Facility Morris Road Location Job ID 258482

The Marketing Automation Specialist supports the execution of e-mail communications campaigns in key segments across the organization. He/she provides project management support by specifically managing key execution components (e.g., monitoring schedules, providing agency follow up, and testing e-mail messages, etc.). This position is involved in technical maintenance within the email platform. He/She develops and maintains vendor relationships, which is important to campaign success.

Responsibilities and Duties

  • Supports development and execution of E-Mail Communications Campaigns.
  • Attends project planning meetings to ensure project deliverables align with business objectives and other e-mail calendar events.

  • Creates all digital assets required for e-mail communications campaigns, following campaign strategy and governance documentation provided.

  • Traffics e-mail development schedules to ensure appropriate adherence to timelines.

  • Disseminates routing and reviews concepts, copy, and layout with stakeholders to compile feedback.

  • Provides feedback to agency when needed to ensure necessary changes are implemented.

  • Tests e-mail messages to ensure quality standards are met prior to deployment; reporting broken elements to project manager, e-mail service provider, and agency to ensure updates are implemented.

  • Designs, develops, and delivers internal and external communications. Uses appropriate techniques and tools for sharing information (e.g. internet, video, and print)

  • Identifies the main message in documents; explains the importance of timely and relevant communication; demonstrates a basic understanding of the different channels available for communication.

  • Designs messaging and visuals for appropriate audience; specifies needs and requirements for new communication programs.

  • Plans and completes work with thoroughness, giving attention to specific information, and individual details, conditions, necessary record keeping, and elements of that work.

  • Captures/documents specific and accurate information; learns subjects thoroughly and in detail; completes work with thoroughness; supplies appropriate details when requested; maintains organized files.

  • Accesses appropriate databases, writes information queries, and produces customized reports. Interprets and clarifies data, as necessary.

  • Possesses ability to generate simple reports using basic functions in software, and/or writing basic queries; identifies information required to complete reports and identifies existing reports generated by others.

  • Generates reports in appropriate format using basic software; reviews reports to ensure accuracy and completeness; identifies issues with report generation (e.g., missing variables, and incorrect data, etc.)

Knowledge and Skills

  • Excellent writing skills
  • Knowledge of marketing automation platforms (preferably Marketo)

  • 1+ years of E-mail marketing experience

  • Experience with information/data analysis and report generation – Preferred

  • Canadian French, German, Spanish and/or other languages – Preferred

  • Associate's degree - Preferred

  • English proficiency - Required


UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law
Apply Now

Job Location

See where Future You will work

View the Map

Get Job Alerts

Take another step toward Future You.

Please enable JavaScript in your browser to sign up for Email Alerts with UPS.

Religious Accommodation Questions

If you still have questions after reviewing the FAQ’s, please contact us at hrcompliance@ups.com.