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Future you makes technology do the impossible.

Digital Data Analyst

  • Alpharetta, Georgia
  • Facility: Morris Road Location
  • Job ID: 227559
  • Zip Code: 30005
  • Street Address: 12380 MORRIS ROAD

Future
You
snapshot

  • Diverse experiences as part of a global team
  • Work with the latest technology
  • Massive scale of projects
  • Unlimited opportunities to grow

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Future you has the resources to innovate

With our commitment to making a significant investment in technology initiatives each year, the scale of technology at UPS allows Future You to dream big and realize bigger.

Orion

Today, ORION can solve an individual route in seconds and is constantly running in the background evaluating routes before drivers can even leave the facility. This level of route evaluation conducted through the ORION program requires extensive hardware and architectural provisions. Running on a bank of servers in Mahwah, New Jersey, ORION is constantly evaluating the best way for a route to run based on real-time information. While most of America is sleeping, ORION is solving tens of thousands of route optimizations per minute.

Artificial Intelligence

UPS has launched a beta version of a chatbot, an artificial intelligence-enabled platform that mimics human conversation to help users easily find UPS’ locations, get shipping rates and track packages. Elements of artificial intelligence are becoming a bigger part of various UPS technologies. For example, our new virtual assistant on UPS.com uses natural language understanding to help customers track packages. The assistant becomes skilled at its tasks as more people ask it questions.

Drone Delivery

Our focus is on real-world applications that benefit our customers. Drones offer a great solution to deliver to hard-to-reach locations in urgent situations where other modes of transportation are not readily available. Innovation through automation and robotics has long been a focus for the world’s largest package delivery company. In fact, UPS has been testing drones in warehouses to check high storage racks to confirm stock or available space. We’re also exploring the use of drones to deliver humanitarian aid in hard-to-reach parts of the world.

UPS Access points

UPS Access Point locations are convenient places—such as The UPS Store®, neighborhood grocery stores, or other local businesses— that offer easy package drop-off and pickup. Our technology links Access Points into our network with information entered through UPS Mobile, My Choice and ORION software used by our drivers.

With over 8,100 UPS Access Point locations in the U.S., UPS now offers approximately 67 percent of consumers an alternative to home delivery within 3 miles of their residence. Our network of interconnected apps gives our customer maximum visibility and control over where and when they receive their packages.

UPS My Choice

UPS My Choice Members and Premium Members, receive delivery alerts for all eligible home deliveries. For those times when customers won't be home to greet their UPS driver, they can reschedule, redirect, or have their packages delivered The UPS Store® or to a UPS Access Point location.

Our technology allows for changes made on deliveries to be quick and convenient. Nearly 24 million U.S. consumers already use My Choice to plan their deliveries.

UPS Mobile

The UPS Mobile app allows users to track, ship, get a quote, or find a location. It is a one-stop app for any information a customer might need on their delivery. With a simple yet robust interface and My Choice integration, it serves as a convenient way to get the information they need, whenever or wherever they may need it. UPS Mobile is has been developed for both iOS and Android platforms.

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FUTURE YOU HAS EVERYTHING YOU NEED TO SUCCEED

From cloud technology to network planning tools, telematics to encryption, we’re empowering our IT team with the latest tools to serve customers and drive our organization forward.

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THERE’S NO STOPPING FUTURE YOU

No matter where you start at UPS, you’ll be encouraged to learn new skills and follow your interests. Find out more about how Future You can grow through in-house training, our online learning center, or education assistance for accredited degree programs.

Learn More about UPS training

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STUDENTS & GRADS

We offer summer internships to students in a wide variety of degree programs. Discover mentoring and learning opportunities that will put your career on the right track. And Future You can even extend your summer internship into a year-round co-op experience or a full-time role. Find out more about our opportunities for students and recent grads.

Learn More about opportunities for Students and Graduates

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LOCATIONS

Learn more about our locations to see where Future You can make tech breakthroughs.

Learn More about UPS locations

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FUTURE YOU GOES ABOVE AND BEYOND

See how UPSers are doing more–including innovating in the skies to deliver lifesaving medicines.

Future You gets more

  • Competitive pay

  • Medical, dental, vision, and more

  • Teleworking opportunities

  • Career growth & mobility

Benefits disclaimer

Benefits Disclaimer

The benefits and compensation information provided on this website are for informational purposes only. Not every product or service is available or applicable to every employee and the availability of a product or service is subject to change. UPS reserves the right to alter or delete the information provided as required by UPS’ business needs.

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Digital Data Analyst

  • Alpharetta, Georgia
Apply Now

The Digital Data Analyst is responsible for data management of Global Freight Forwarding (GFF) digital platform. He/She reports on the GFF digital platform performance, synthesizes data into actionable insights, and assists with identifying opportunities for improving digital marketing campaigns. This position interacts regularly with cross-functional team members to communicate results and insights.

Responsibilities and Duties

  • Acts as analytics subject matter expert for multiple client engagements, owning the completion and distribution of various monthly reporting deliverables (i.e., scorecards, standard reports and dashboards, and campaign analyses reporting on client KPIs) and identification of opportunities to improve digital marketing campaigns
  • Synthesizes complex data sets into actionable insights and builds analytics stories that culminate in accurate business decisions
  • Partners with a cross-functional team of technical and analytical partners
  • Works on cutting edge data science and analytics problems to help solve real world challenges
  • Provides ad hoc analysis and works with data scientists as needed
  • Communicates results and insights with team and executives
  • Obsesses with leveraging technology to make partner analytics teams more efficient and effective
  • Employs effective visualization techniques for complex concepts visualizing “big data” use cases

Knowledge and Skills

  • 3+ years demonstrated experience with Adobe Analytics Marketing Cloud, mainly Workspace
  • 3+ years demonstrated experience across the analytics spectrum of Prescriptive, Descriptive and Predictive Analytics
  • Ability to accurately use data/information to tell a clear, concise, and compelling story that enables stakeholders to make a more informed decision
  • Intellectually curious with an interest in what drives people’s perceptions, opinions, beliefs, attitudes, and behaviors
  • Flexible thinking and problem solving that enables quick resolution to unique challenges
  • Attention to detail with a focus on high-quality output that ensures reporting accuracy
  • Comfortable with both the art and science of digital marketing
  • Identifies key information sources, understands and communicates limitations, relates and compares information from different sources, manages large amounts of data, makes logical assumptions, challenges findings and documents process and outcomes, and audits own analyses and determines validity
  • Identifies complex problems and provides solutions
  • Demonstrates understanding of implementation objectives, project plan, and roles within a project, participates in the implementation of a project, provides timely, thorough and concise updates, and identifies areas of risk and properly communicates them to stakeholders, managers, and other appropriate parties
  • Demonstrates understanding of basic project planning processes, including planning action items and resources
  • Track record of consistent delivery and execution
  • Ability to synthesize large scale data sets to generate insights
  • Experience developing and working on larger scale analytics/big data implementations
  • Project Management skills
  • Bachelor's Degree (or internationally comparable degree) in a qualitative field
  • Master’s Degree - Preferred
  • Experience in Tealium tagging, machine learning tools and techniques - Preferred

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law
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