Job Summary:

The Freight Specialist supports ocean freight trade services, products, and operations. He/She is responsible for processing shipments for customer. This position assists with costing, pricing, procedure development, compliance, and the distribution of performance reports, managing people and customer commitments.

Job Duties:

• Assists with the maintenance of the costing system to ensure proper tracking of data occurs. Works with clients or carriers to facilitate the processing of shipments.
• Assists in the distribution of performance reports to appropriate parties to ensure performance awareness.
• Produces statistical reports for customer to determine lane activity and due diligence.
• Assists in improving operations by ensuring operational processes are standardized and maintained.
• Assists with customer operational support measurements to monitor and improve processes.
• Assists in establishing and monitoring the necessary online System and Key Performance Indicators (KPIs) to ensure compliance.
• Assists in the development of actions plans to ensure improvement in KPI’s.