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UPS Careers Privacy Notice

We at United Parcel Service, Inc., along with our subsidiaries and affiliates (collectively, “UPS”), respect your concerns about privacy. This Careers Privacy Notice describes the types of personal information we collect on the UPS Careers websites (the “Careers Sites”), how we may use the information and with whom we may share it. The notice also describes the measures we take to safeguard the personal information. In addition, we tell you how you can ask us to (i) access or change the personal information we maintain about you, (ii) refrain from sending you certain communications, and (iii) answer questions you may have about our privacy practices. 

Information we obtain 

You may choose to provide personal information (such as name and contact details) through our Careers Sites. The types of personal information you may provide include individual and business contact information (such as name, physical address, email address, and telephone or fax number), prior addresses and length of time at each address, username and password to access the Careers Sites, citizenship and work authorization status, driver's license number, driving history and other details about government-issued identification documents, education history, employment and salary history, military service information, resume or C.V., age range and date of birth, language proficiency, criminal record information, information about your relationship with UPS, other information about your qualifications, and requests for disability accommodations.

If you apply for a U.S.-based position, you may provide information on your gender, race or ethnicity on a voluntary basis. UPS will not consider either this information or your choice to decline to provide it in evaluating your qualifications for employment with us. We may use this information to the extent necessary or appropriate for compliance with relevant legal or contractual obligations and for other internal purposes.

In addition, when you visit our Careers Sites, we may collect certain information by automated means, such as cookies and web beacons. The information we collect in this manner includes IP address, browser characteristics, device characteristics, operating system, language preferences, referring URLs, information on actions taken on the sites, and dates and times of website visits. A “cookie” is a text file that websites send to a visitor’s computer or other Internet-connected device to uniquely identify the visitor’s browser or to store information or settings in the browser. A “web beacon,” also known as an Internet tag, pixel tag or clear GIF, links web pages to web servers and their cookies and may be used to transmit information collected through cookies back to a web server. Through these automated collection methods, we obtain “clickstream data,” which is a log of content on which a visitor clicks while browsing a website. As the visitor clicks through the website, a record of the action may be collected and stored. We may link certain data elements we have collected through automated means, such as your browser information, with other information we have obtained about you to let us know, for example, whether you have opened an email we sent to you. We also may use third-party website analytics tools that collect information about visitor traffic on the Careers Sites. Your browser may tell you how to be notified when you receive certain types of cookies or how to restrict or disable certain types of cookies. Please note, however, that without cookies you may not be able to use all of the features of the Careers Sites.

The providers of third-party apps, tools, widgets and plug-ins on the Careers Sites, such as third-party login services and Facebook “Like” buttons, also may use automated means to collect information regarding your interactions with these features. This information is subject to the privacy policies or notices of these providers.

How we use the information we obtain

We may use the information we obtain to provide applicant support and respond to and communicate with you about your requests, questions and comments, establish and manage your Careers Sites account, evaluate you for available positions, obtain background check information, contact you regarding possible employment, carry out our human resources functions and activities, operate, evaluate and improve our business, perform data analyses, protect against, identify and prevent fraud and other criminal activity, claims and other liabilities, and comply with applicable legal requirements and our policies.

In addition, we use information collected online through cookies, web beacons and other automated means for purposes such as (i) customizing our users’ visits to our websites, (ii) delivering content tailored to our users’ interests and the manner in which our users browse our websites, and (iii) managing our business. We also use this information to help diagnose technical and service problems, administer our websites, identify users of our websites, and gather demographic information about our users. We use clickstream data to determine how much time users spend on web pages of our websites, which websites they come from, how users navigate through our websites, and how we may tailor our websites to better meet the needs of our users.

We also may use the information we obtain about you in other ways for which we provide specific notice at the time of collection.

Online tracking

You may see our ads on other websites based on your visits to the Careers Sites because we engage in retargeting. For example, if you view a particular position on the Careers Sites, you may see an ad for that position on a third-party website. Our retargeting is administered by third-party vendors that track your activity on the Careers Sites and third-party sites via automated means, such as cookies and web beacons. Accordingly, we and our third-party vendors may collect information about our visitors’ online activities, over time and across third-party websites. To learn about how to opt out of this retargeting, click here.

The Careers Sites are not designed to respond to “do not track” signals from browsers.

Information we share

We do not sell or otherwise share personal information about you, except as described in this Careers Privacy Notice. We may share the personal information we obtain with our affiliates for the purposes described in this Careers Privacy Notice. We also share personal information with third parties who perform services on our behalf based on our instructions. These third parties are not authorized by us to use or disclose the information except as necessary to perform services on our behalf or comply with legal requirements.

Information collected through third-party apps, tools, widgets and plug-ins (such as information obtained through third-party login services or relating to your use of a Facebook “Like” button) is collected directly by the providers of these features. This information is subject to the privacy policies of the providers of the features, and UPS is not responsible for those providers’ information practices. We also may disclose information about you (i) if we are required to do so by law, regulation or legal process (such as a court order or subpoena), (ii) in response to requests by government agencies, such as law enforcement authorities, or (iii) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss or in connection with an investigation of suspected or actual illegal activity. We reserve the right to transfer any information we have about you in the event we sell or transfer all or a portion of our business or assets (including in the event of a reorganization, dissolution or liquidation).

Your options

We offer you certain choices about how we communicate with you and what information we collect from you. If you visit the job application tools on our Careers Sites, you may update the personal information you have submitted there by visiting the profile section of your account or, for a limited time, revising an application. You also may contact us as described in the “How to Contact Us” section below to submit requests, update your preferences, or ask us to remove your information from our mailing lists pursuant to applicable law.

If you inquire about employment with UPS and provide personal information about yourself (such as your address, telephone number and Social Security number), UPS is legally obligated to maintain such information in accordance with applicable law, including the recordkeeping obligations established by the Office of Federal Contract Compliance Programs and the Equal Employment Opportunity Commission. Once your personal information is submitted to UPS, we will not be able to grant a subsequent request to delete such personal information from our systems during the legally required record retention period.

Links to other websites

Our Careers Sites may contain links to other websites for your convenience and information. These websites may be operated by companies not affiliated with UPS. Linked websites may have their own privacy policies or notices, which we strongly suggest you review if you visit any linked websites. We are not responsible for the content of any websites that are not affiliated with UPS, any use of those websites, or the privacy practices of those websites.

How we protect personal information

We maintain administrative, technical and physical safeguards designed to protect the personal information you provide against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use.

Updates to our Careers Privacy Notice

This Careers Privacy Notice may be updated periodically and without prior notice to you to reflect changes in our personal information practices. We will post a prominent notice on our Careers Sites to notify you of any significant changes to our Careers Privacy Notice and indicate at the top of the notice when it was most recently updated.

Additional notice for California residents

We describe the personal information we have collected in the twelve (12) months preceding the effective date of this Privacy Notice in the part of our Privacy Notice titled,.“Information We Obtain.”.The information we have obtained includes the following:

(A) Identifiers such as a real name, alias, postal address, unique personal identifier, online identifier, internet protocol address, email address, account name, username and password to access the Careers Sites, social security number, driver’s license number, passport number, or other similar identifiers.

(B) Categories of personal information described in subdivision (e) of Cal. Civ. Code. Section 1798.80. This means any information that identifies, relates to, describes, or is capable of being associated with a particular individual, including, the “identifiers” listed in the preceding bullet point (A), and the following: signature, information in your resume and/or C.V., prior addresses and length of time at each address, physical characteristics or description, telephone and fax number, age range and date of birth, driver’s license or state identification card number, username and password to access the Careers Sites, education, employment, employment history, bank account number, and/or medical information.

(C) Characteristics of protected classifications under California or federal law, such as race, color, religion, citizenship and/or immigration status, national origin, age (40 years or older), sex, gender, marital status, medical conditions, veteran status and/or military service information, disability status and requests for disability accommodations, criminal record information, and language proficiency.

(D) Commercial information, including records of products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.

(E) Internet or other electronic network activity information, including, but not limited to, browsing history, search history, cookies, and information regarding a consumer’s interaction with websites, applications, or advertisements. For further information, please see the disclosures regarding cookies above.

(F) Audio, electronic, visual, or similar information, if you elect to submit any portion of your application by video.

(G) Professional or employment-related information including employment history, education history, driving history and other details about government-issued identification documents, salary history, and other information about your qualifications.

(H) Education information, defined as information that is not publicly available personally identifiable information as defined in the Family Educational Rights and Privacy Act (20 U.S.C. § 1232g; 34 C.F.R. Part 99). This includes details provided regarding educational institutions attended and performance

(I) Inferences drawn from any of the information identified in this subdivision to create a profile about a consumer reflecting the consumer’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, abilities, and aptitudes.

We describe the purposes for which we use the personal information in the part of this Privacy Notice titled, “How We Use the Information We Obtain.” These purposes include:

  • Auditing related to a current interaction with the consumer and concurrent transactions, including, but not limited to, counting ad impressions to unique visitors, verifying positioning and quality of ad impressions, and auditing compliance with this specification and other standards.
  • Detecting security incidents, protecting against malicious, deceptive, fraudulent, or illegal activity, and prosecuting those responsible for that activity.
  • Debugging to identify and repair errors that impair existing intended functionality.
  • Short-term, transient uses of personal information, provided that such personal information that is not disclosed to another third party and is not used to build a profile about a consumer or otherwise alter an individual consumer’s experience outside the current interaction, including, but not limited to, the contextual customization of ads shown as part of the same interaction.
  • Performing services (on our own or via our service providers), including maintaining or servicing accounts, providing customer service, processing or fulfilling orders and transactions, verifying customer information, processing payments, providing financing, providing advertising or marketing services, providing analytic services, or providing similar services on behalf of the business or service provider.
  • Undertaking internal research for technological development and demonstration.
  • Undertaking activities to verify or maintain the quality or safety of a service or device that is owned, manufactured, manufactured for, or controlled by us, and to improve, upgrade, or enhance the service or device that is owned, manufactured, manufactured for, or controlled by UPS.

How to contact us

If you have any questions or comments about this Careers Privacy Notice, or if you would like us to update information we have about you or your preferences, please contact us.

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